General Information

Opening Hours

Our Showrooms are open Monday to Friday 9.00am to 5.30pm, including lunchtime, and on Saturday from 10.00am to 1.00pm.


Our engraving department takes great pride in ensuring your engraving is the best possible quality. Good clean artwork is recommended and we accept it in many formats. The ideal format is an EPS vector (PC) file, PDF or similar. A good quality bitmap (300+ dpi) will often work but low resolution graphics from websites, embroidery, faxes etc. are generally not acceptable. We can scan from letterheads, business cards and similar but results can vary. Please enquire and we will be happy to advise you. **All artwork is subject to approval by the Engraving Dept.**

Wooden Bases/Trays

Hand-turned bases and trays are available for many of our items to further enhance your crystal.These are available in mahogany or black lacquered, depending on the crystal shape.
Wooden Bases    Mahogany Base with plate

Engraved Brass Plates

We have a range of brass plates that can be engraved with up to 3 lines of text and fixed to your mahogany base/tray.

Packaging/Pres Boxes

Many of our pieces come in presentation boxes at no extra cost. Some, mainly larger items come in printed blue packaging as standard but satin lined boxes are available as an optional extra. Please enquire and we will be happy to advise.

Standard packaging  Sample presentation box